VELRIONTH Returns Policy

At VELRIONTH, we are committed to providing our customers with high-quality products and excellent customer service. If you are not fully satisfied with your purchase, our returns policy outlines the options available to you.

Eligibility for Returns

Products are eligible for return provided they meet the following criteria:

• Items must be returned within 30 days from the date of purchase.
• Products should be in their original packaging and condition.
• Items must include all accessories, manuals, and tags as originally received.

Non-Returnable Items

Certain items are not eligible for return, including:

• Gift cards and promotional items.
• Personalized or custom-made products.
• Items marked as final sale.

Return Process

To initiate a return, please follow these steps:

1. Contact our customer support team at [email protected] to obtain a Return Authorization Number (RAN).
2. Securely package your items and include the Return Authorization Number inside the package.
3. Send the package to our returns department at:
   VELRIONTH Returns Department,
   789 Commerce Way,
   Business City, ST 67890

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment within 7-10 business days.

Exchanges

If you need to exchange an item, please return the original item for a refund and place a new order for the replacement product.

Contact Us

For further assistance, please contact our customer support team at [email protected] or call us at (123) 456-7890. We are here to help you with any questions or concerns you may have.

Thank you for choosing VELRIONTH. We value your business and are dedicated to providing you with exceptional service.